Website TopPrint.com.ua

Last updated: February 2026

1. General Provisions

This Privacy Policy defines the procedure for collecting, using, storing, and protecting personal data of users of the TopPrint.com.ua website (hereinafter — the Website).

Personal data processing is carried out in accordance with:

  • Law of Ukraine «On Personal Data Protection»
  • other current norms of Ukrainian legislation

By using the Website and/or placing an order, you confirm that you have read this Policy.

2. What Data We Collect

We may collect the following categories of personal data:

2.1. Data you provide voluntarily:

  • name and surname
  • phone number
  • email address
  • delivery address
  • company details (for B2B clients)
  • other information you provide via forms on the Website

2.2. Automatically collected data:

  • IP address
  • browser type
  • cookie data
  • technical device information
  • data on interaction with the Website
  • data collected using analytical and service tools (including Google Analytics, Google reCAPTCHA, Binotel or similar services)

3. Grounds and Purpose of Data Processing

We process personal data on the following legal grounds:

  • contract performance (order processing and delivery)
  • your consent
  • compliance with legal requirements
  • legitimate interest of the company (service improvement, security)

3.1. Data is used for:

  • processing and fulfilling orders
  • communication regarding order status
  • providing customer support
  • improving Website operation
  • preventing fraud and abuse
  • sending informational and marketing messages (with consent)

4. Data Transfer to Third Parties

We do not sell users' personal data.

We may transfer data to a limited circle of third parties only in cases necessary for the service operation, including:

  • delivery services (e.g., Nova Poshta, courier services)
  • payment providers (for payment processing)
  • IT contractors and hosting providers
  • state authorities — in cases provided by law

All such parties receive access only to the minimally necessary volume of data.

5. Payments

Payment on the Website may be made through third-party payment providers.

We do not store full user bank card data. Payment data processing is carried out directly by the respective payment systems in accordance with their security policies.

6. Cookies

The Website uses cookies and similar technologies for:

  • ensuring proper Website operation
  • saving user settings
  • traffic analysis
  • improving user experience
  • protection against spam and abuse

We may use the following categories of cookies:

Essential cookies — necessary for Website functioning.

Analytical cookies — used for analyzing Website usage (including Google Analytics, Binotel) and applied with user consent, if such consent is mandatory.

Service cookies — used to ensure security and protect forms from automated abuse (including Google reCAPTCHA).

You can change cookie settings in your browser or through cookie management tools on the Website (if available). Limiting cookie usage may affect Website functionality.

7. Data Retention Periods

We store personal data no longer than necessary for:

  • order fulfillment
  • compliance with legal requirements
  • resolving potential disputes
  • ensuring accounting and tax records

After these purposes are achieved, data is deleted or anonymized.

8. Personal Data Protection

We apply appropriate organizational and technical security measures to protect personal data from:

  • unauthorized access
  • loss
  • alteration
  • disclosure
  • destruction

Only authorized persons have access to personal data.

9. User Rights

In accordance with Ukrainian legislation, you have the right to:

  • receive information about your personal data
  • demand correction of inaccurate data
  • demand data deletion (in cases provided by law)
  • withdraw consent for processing
  • object to processing in specific cases

To exercise your rights, please use the contact details provided below.

10. Minors' Data

The Website is not intended for persons under 18 years of age. We do not knowingly collect personal data of children.

If you become aware that a child has provided us with personal data, please contact us for its deletion.

11. Changes to the Policy

We may periodically update this Policy.

The current version is always available on the Website. In case of significant changes, we may additionally notify users via the Website or email.

12. Contacts

For questions regarding personal data processing, please contact:

Phone: +38 048 736-0-888
Email: box@topprint.com.ua
Website: TopPrint.com.ua